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Payment terms for private customers

We ask all our private customers to pay in advance and to keep their accounts in credit at all times. Please make a payment to cover at least 1-2 months' worth of orders at a time. This reduces hugely the amount of admin time we spend updating accounts, and means we can spend more time in the fields growing great veggies, which is better for everyone! Of course if it is your first order and you are trying our produce for the first time, it is totally fine for you to pay for just the one order.

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See below for information on how to track your account balance, and payment options.

 

If at any point you wish to close your account, any remaining balance will be refunded. 

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Payment for Private Customers
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Payment terms for
commercial customers

Our payment terms for customers in the hospitality and retail industries are payment by the 15th of the month for the previous month's invoices. We do reserve the right to request payment in advance based on payment history.

 

Please note that we do not accept checks or cash. Our payment options are found below. 

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See below for information on how to track your account balance, and payment options.

Payment for Commercial Customers
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Payment options

We currently offer the following payment options. Account details will be sent to you on account set up, and are also found on all our invoices.

 

1.  ABSA TZS account

2.  ABSA USD account

3.  CRDB TZS account

4.  Mpesa

5.  Airtel money 

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Important: Please email us on payments@masifio.co.tz when you make a payment, including your customer account name, date, amount and the account you pay into. This will help us to ensure your account is updated correctly. We update all customer accounts on a Friday, so don't panic if your most recent payment doesn't reflect on your invoice. 

Payment Options
Masifio Farm Chakula Kizuri Integrated Farming Tanzania Healthy Eating vegetable box farm to table carrots Arusha Dar Iringa
Tracking your account balance

This example refers to a private customer, paying in advance. The bottom right corner of your invoice looks like this....

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In this example, the customer has already made a payment for 120,000/-.

 

The invoice amount is 57,400/-, and this is covered by the payment and leaves a credit of 62,600/- on the account. Note that the credit is reflected as a negative outstanding balance. 

Please keep a track of your outstanding balance after each order.

Tracking your account
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